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Computer & IT Solutions

08456 01 01 05

Regulators from five countries joined together in an operation to crack down on a series of companies orchestrating one of the most widespread Internet scams of the decade.

English-speaking consumers in the United States, Canada, Australia, Ireland, New Zealand, and the U.K. were targeted in the global scam. Most of the scammers were based in India, but some also came from the U.S. and U.K.

The scam involved cold callers who claimed to work for major technology companies, such as Microsoft or Google, and who told consumers they had viruses on their PCs. The callers would attempt to dupe users into giving them remote access to their computers, locking the user out while attempting to “fix” the malware that the scammer claimed was on the machine.

Read Full article at ZDNet…

The incidence of scam telephone calls from companies claiming to be working in association with ‘Microsoft’ is on a rapid increase again!

The cold calls claim that your computer has been detected as having serious problems and they then launch into a conserted effort to get you to log into a web site, which gives them control of your machine. Using this they then run a fake program which confirms that you’ve got viruses or spyware. They then get you to sign up to a maintenance contract, or charge a one off fee to get this cleaned up

At the end of the process they’ll have your credit card details and will already have conned you out of £80-£120!!

These calls are a SCAM!!

There have been a number of programs recently mentioning this (BBC Watchdog being one) and trying to warn people about it.

Tell the caller that you’re not interested and that if they persist you’ll report them to the police.

Fake ‘Tax Refund’ Emails are on the increase again.We’ve received 8 in the last 48 hours mentioning refunds of between £200 and £1000.

Example

After the last annual calculation of your fiscal activity, we have determined that you are eligible

to receive a tax refund of 973.90 GBP. Please submit the tax refund request and allow us 5-7 days in order to process it.

Please download the document attached to this email to confirm your identity.

Note: You will need to provide a valid bank accoun in which the funds will be payed to.

A refund can be delayed for some reasons, for example submitting invalid records or applying after deadline.

Best Regards,

HM Revenue & Customs.

There is an attachment that you are expected open and fill out – Don’t do it!!

REMEMBER: HMRC doesn’t send emails about refunds!! Avoid opening any attachment.

The incidence of scam telephone calls from ‘it maintenance companies’ is increasing rapidly.I’ve had reports of more than 20 clients receiving the phone calls over the last 4 weeks. They claim to be ‘working with microsoft’ or other large organistions and state that your machine is infected or running slowly.

Beware of these people, they are out to scam you!!

Many clients are receiving cold calls from companies purporting to work with Microsoft and informing them that their machines are infected with a virus/spyware.The caller then proceeds to try to get the client to download a piece of software which will give them access to the computer. Once this is done they download a ‘scanner’ from the internet which ‘proves‘ that the computer is infected and offer to clean it up if the client signs up for a ‘maintenance’ contract.

These companies do not work with Microsoft and there is no way for them to be able to determine your phone number from your internet connection. This is why they need you to go to their site an download the remote control software.

Tell them in no uncertain terms to go away and if they persist, feel free to threaten to report them to the police. They are not genuine and are only after your credit card details!

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